SHIPPING POLICY

This Shipping Policy (“Policy”) shall be effective from April 1, 2026 (“Effective Date”).

Drifbolt ("Company" or “Drifbolt”) is committed to conducting its business operations with transparency, customer-centricity, and operational precision. As a brand specializing in digitally designed and 3D-printed footwear, the Company ensures that the production, shipment, and delivery of its products are executed in a manner that upholds consumer rights, ensures clarity in logistics, and complies with all applicable legal and regulatory frameworks in India.

This Shipping Policy outlines the terms and conditions governing the processing, production, shipment, delivery, and handling of orders, including circumstances involving delays, defects, or transit-related issues. It applies to all purchases made through Drifbolt’s official platform and is intended to safeguard the interests of both the Company and its customers by clearly defining the roles, responsibilities, and limitations associated with order fulfillment.

WHEREAS

A. While Drifbolt endeavors to ensure efficient and timely delivery, the Company relies on independent third-party logistics providers for shipping, transportation, and last-mile delivery. Accordingly, this Policy incorporates specific disclaimers relating to the Company’s limited liability once an order has been dispatched and is in transit with such partners.

B. This Policy is formulated in accordance with the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws in India. It is designed to provide a transparent, fair, and structured framework for handling orders, particularly considering Drifbolt’s on-demand 3D manufacturing process, which differs from conventional ready-to-ship retail models.

NOW, THEREFORE

Drifbolt hereby adopts this Shipping Policy to establish a clear, reliable, and legally compliant framework governing the production, processing, dispatch, and delivery of customer orders. This Policy reflects the Company’s commitment to innovation, transparency, customer satisfaction, and operational accountability, while also clarifying the Company’s role and limitations in logistics operations carried out by third-party service providers.

 

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1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

In this Policy (including the recitals above), unless the context otherwise requires, the following terms shall have the meanings assigned below:

a) “Company” shall mean Drifbolt, a business entity engaged in the design, customization, and sale of 3D-printed footwear and related products through its official digital platform.

b) “Customer” shall mean any individual or entity who places an order for products offered by the Company via its official website or associated platforms.

c) “Order” shall mean a confirmed purchase request submitted by a Customer through the Company’s platform for one or more products, subject to successful payment authorization and acceptance by the Company.

d) “Production” shall mean the on-demand manufacturing process undertaken by the Company using 3D printing and digital fabrication technologies, initiated after order confirmation.

e) “Dispatch” shall mean the physical transfer of the packaged Order by the Company to its designated logistics partner following completion of the production process.

f) “Delivery” shall mean the successful handover of the ordered product to the Customer or their authorized representative at the delivery address specified at the time of placing the Order.

g) “Third-Party Logistics Provider” or “Shipping Partner” shall mean an independent logistics aggregator or service provider engaged by the Company to facilitate shipping, transportation, and delivery of Orders, including any subcontracted carriers.

h) “Transit Issues” shall mean any delay, damage, loss, theft, misrouting, or failure of delivery occurring after the Order has been dispatched and while under the custody of the Third-Party Logistics Provider.

i) “Working Days” shall mean all days excluding Saturdays, Sundays, and officially recognized public holidays observed by the Company, during which production, processing, and shipping activities are conducted.

j) “Return to Origin (RTO)” shall mean the process whereby an undelivered Order is returned to the Company’s facility due to reasons such as incorrect address, Customer unavailability, refusal to accept delivery, or repeated failed delivery attempts.

k) “Force Majeure Event” shall mean any circumstance beyond the reasonable control of the Company that prevents or delays the fulfillment of its obligations, including but not limited to natural disasters, acts of God, pandemics, strikes, governmental restrictions, war, civil disturbances, cyber incidents, or disruptions in logistics networks.

1.2 Interpretation

a) In addition to the terms defined above, certain terms may be defined elsewhere in this Policy, and wherever such terms are used, they shall carry the meanings assigned to them in those respective sections.

b) The headings and subheadings used in this Policy are for convenience and reference purposes only and shall not affect the interpretation of any provisions herein.

c) References to clauses, sections, or annexures shall, unless otherwise specified, refer to those contained within this Policy.

d) Words defined in the singular shall include the plural and vice versa, and words denoting any gender shall include all genders unless the context otherwise requires.

e) Variations of defined terms, including different grammatical forms, shall be interpreted consistently with their respective definitions.

f) The terms “hereof,” “herein,” “hereto,” and similar expressions shall refer to this Policy as a whole or to specific sections, as the context may require.

g) Any reference to this Policy shall include all amendments, modifications, or updates made from time to time, as approved by the Company’s authorized representatives.

2. PURPOSE

a) This Shipping Policy sets forth the terms and conditions governing the processing, production, handling, dispatch, and delivery of products ordered through the official website of Drifbolt. It is designed to provide Customers with clear and comprehensive visibility into the Company’s operational processes, including custom 3D manufacturing timelines, shipping methodologies, involvement of third-party logistics providers, and the allocation of responsibilities between Drifbolt and its designated delivery partners.

b) This Policy is intended to establish consistent standards for managing Customer expectations, minimizing potential disputes, and ensuring compliance with the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, and all other applicable legal and contractual obligations. It further outlines the limitations of the Company’s liability in relation to delays, damage, or loss occurring during transit, and reaffirms Drifbolt’s commitment to delivering timely assistance, operational clarity, and a seamless post-purchase experience, particularly in the context of its on-demand 3D printed production model.

c) In the event of any inconsistency between this Policy and any other internal or external policy, communication, or representation issued by the Company, the provisions of this Policy shall prevail to the extent of such inconsistency, specifically with respect to matters concerning shipping processes, logistics operations, and order fulfillment.

3. ORDER PROCESSING

a) Order Confirmation and Payment Verification:
Upon successful placement of an Order on the Company’s website, the Customer shall receive an automated order confirmation at the registered email address. Such confirmation shall remain subject to payment verification, production feasibility, and internal validation by the Company. Given that Drifbolt products are manufactured on demand using 3D printing technology, the Company reserves the right to cancel any Order in cases where payment authorization fails, production constraints arise, or the Order is identified as suspicious, fraudulent, or otherwise inconsistent with the Company’s policies or applicable legal requirements.

b) Processing and Production Timeline:
Orders are typically processed within twenty-four (24) to forty-eight (48) working hours from the time of successful payment verification, excluding Sundays and public holidays observed by the Company as detailed in Annexure A.

Processing includes order validation, design confirmation, and preparation for production. Following this stage, each Order enters a custom production phase, wherein the Product is manufactured using Drifbolt’s proprietary 3D printing and digital fabrication processes. This production phase generally requires five (5) to ten (10) business days, depending on design complexity, material requirements, and order volume.

The processing and production period is separate from and in addition to the estimated shipping and delivery timelines set out under this Policy.

c) Order Modifications and Cancellations:
Customers may request modifications or cancellations to their Order only prior to the Order entering the processing stage, as determined by the Company’s fulfillment systems. Once an Order has entered the processing or production stage, it cannot be modified or cancelled due to the customized and irreversible nature of the 3D manufacturing process. The Company reserves the right to decline any modification or cancellation requests received after such a stage has commenced.

d) Production Constraints and Availability:
All Products are offered subject to production feasibility and material availability. In the event that a Product becomes unavailable due to technical limitations, material constraints, or production issues after an Order has been placed and payment has been successfully processed, the Company shall notify the Customer and initiate a refund in accordance with the Return & Exchange Policy. The Company shall not be liable for any damages, losses, or claims arising from such production-related limitations.

e) Fraud and Security Review:
All Orders are subject to review under the Company’s internal fraud prevention and security protocols. The Company reserves the right, at its sole discretion, to cancel any Order that raises security concerns, involves suspected fraudulent activity, or otherwise violates the Company’s policies. In such instances, the Customer shall be duly notified and the amount paid shall be refunded to the original method of payment in accordance with the Return & Exchange Policy.

f) Pre-Dispatch Communication:
Once the Order has been successfully processed, manufactured, and dispatched, the Customer shall receive a shipping confirmation communication containing the shipment tracking number, courier partner details, and a link to monitor delivery status in real time.

4. ORDER MODIFICATION, CANCELLATION, AND PRE-ORDER POLICY

a) Right to Modify or Cancel Orders Prior to Processing:
Customers may request modifications or cancellations to their Order only before the Order enters the processing or production stage or is dispatched from the Company’s facility. Such requests must be submitted promptly by contacting the Company’s customer support team at support@drifbolt.com, and shall be considered at the sole discretion of the Company, provided that the Order has not yet been processed or initiated for production.

b) Restrictions on Cancellation Post-Processing:
Once an Order has been marked as “processed” and has entered the production or dispatch workflow, the Company shall not accept any requests for cancellation or modification. This is due to the non-reversible nature of Drifbolt’s 3D printing and digital manufacturing process, as well as the integration with third-party logistics systems. Customers are strongly advised to verify all Order details, including product configuration, sizing, and shipping address, prior to completing the checkout process.

c) Pre-Order Terms and Conditions:
Certain Products listed on the Company’s platform may be offered on a pre-order basis, which shall be clearly indicated on the respective product page. By placing a pre-order, the Customer acknowledges that the Product is not immediately available for production or dispatch, and will only enter the manufacturing and shipping cycle upon availability of required materials, production slots, or design release, as per the estimated timeline communicated at the time of purchase.

d) Cancellation and Refund of Pre-Orders:
Once confirmed, pre-orders shall not be eligible for cancellation, modification, or refund, except under the following circumstances:

(i) The Company is unable to initiate production or deliver the pre-ordered Product within the estimated availability timeline; or

(ii) The Product is discontinued, withdrawn, or rendered unavailable due to technical, design, or supply constraints.

In such cases, the Customer shall be duly notified, and a full refund shall be processed to the original method of payment within seven (7) to ten (10) business days, or within such timeframe as may be required under applicable law.

5. SHIPPING METHODS, DELIVERY TIMELINES, AND COURIER TRACKING

a) Shipping Partner:
All Orders placed through the Company’s platform are shipped via independent third-party logistics providers engaged by Drifbolt for shipping and last-mile delivery. Such logistics partners may further allocate shipments to affiliated courier service providers based on serviceability, delivery efficiency, and logistical optimization.

While the Company undertakes commercially reasonable efforts to engage reliable logistics providers, it does not exercise control over their internal operations and shall not be liable for delays or service deficiencies attributable to such third-party partners once the Order has been dispatched.

b) Serviceable Locations:
Drifbolt offers shipping across India and select international destinations, subject to the serviceability coverage of its logistics network. In the event that a delivery location specified by the Customer is deemed unserviceable by the courier partner, the Company shall notify the Customer, and the Order may be cancelled with a refund processed in accordance with the Return & Exchange Policy.

Note: The estimated delivery timelines outlined under this Policy shall commence only after the Order has been fully processed, manufactured, and dispatched, and do not include the Order processing or production period.

c) Order Processing and Production Time (Separate from Delivery):
All Orders are subject to an initial processing period of twenty-four (24) to forty-eight (48) working hours from the time of successful payment verification. This stage includes order validation, design confirmation, quality checks, and preparation for manufacturing.

Subsequently, the Order enters the 3D production phase, wherein the Product is custom-manufactured using Drifbolt’s proprietary digital fabrication technologies. This production phase typically requires five (5) to ten (10) business days, depending on design complexity, material availability, and order volume.

This combined processing and production duration is separate from and additional to the delivery timelines specified under this Policy.

d) Estimated Delivery Timelines:
Domestic Orders within India are generally delivered within three (3) to seven (7) business days from the date of dispatch, depending on the delivery location, courier routing, and service conditions.

International Orders are typically delivered within seven (7) to twelve (12) business days from the date of dispatch, subject to destination country regulations, customs clearance procedures, and international logistics handling.

Delivery timelines are indicative and may vary based on geographic location, operational constraints, and external factors affecting logistics networks.

e) Courier Tracking and Status Updates:
Upon dispatch, the Customer shall receive a shipping confirmation communication containing:
(i) the shipment tracking number,
(ii) the name of the courier partner, and
(iii) a direct link to track the shipment in real time via the logistics provider’s platform.

Customers are advised to regularly monitor shipment status using the tracking link provided.

f) Non-Guarantee of Delivery Timelines:
While the Company makes commercially reasonable efforts to facilitate timely delivery of all Orders, all delivery timelines provided are estimates only and shall not be construed as guaranteed delivery commitments.

Delays may occur due to circumstances beyond the Company’s reasonable control, including but not limited to logistics partner disruptions, remote or non-standard delivery locations, public holidays, customs clearance procedures, regulatory restrictions, or unforeseen operational challenges.

6. SHIPPING CHARGES

a) Domestic Shipping Charges:
Shipping charges for domestic Orders within India shall generally be free of cost, unless otherwise specified at checkout or under specific promotional campaigns introduced by the Company.

Where applicable, any shipping charges shall be calculated at checkout based on factors including delivery location, order value, package specifications, and logistical considerations, and shall be clearly displayed prior to the Customer completing the payment process.

For Orders placed using the Cash on Delivery (COD) payment method, additional shipping or handling charges may be applicable. Such charges shall be transparently communicated and displayed at checkout before order confirmation, and shall be determined based on delivery location, order value, and operational considerations.

b) International Shipping Charges:
For international Orders, the Maximum Retail Price (MRP) displayed for each Product shall be inclusive of applicable taxes, customs duties, import duties, and other statutory levies required for cross-border delivery. Accordingly, Customers shall not be required to make any additional payments towards customs duties or import taxes at the time of delivery.

c) Calculation of International Shipping Fees:
International shipping charges shall be calculated separately at checkout based on destination country, volumetric weight, package dimensions, and serviceability as determined by the Company’s logistics partners.

Once the Customer enters the delivery address during checkout, the applicable shipping charges shall be automatically computed and displayed prior to payment confirmation.

d) Non-Refundable Shipping Charges:
Any shipping charges paid at the time of purchase shall be non-refundable, except in cases where a return is necessitated due to a verified error attributable solely to the Company.

Without prejudice to the foregoing, shipping charges shall remain non-refundable under the following circumstances:

(i) Orders returned to origin (RTO) due to delivery failure attributable to the Customer;
(ii) Orders refused by the recipient at the time of delivery;
(iii) Orders returned due to incorrect, incomplete, or inaccurate delivery information provided by the Customer;
(iv) Orders returned due to Customer unavailability despite delivery attempts by the courier partner;
(v) Orders impacted by delays arising from courier disruptions, weather conditions, strikes, regulatory inspections, or Force Majeure Events.

e) Multiple Orders and Consolidated Shipping:
Where multiple Orders are placed by the same Customer for delivery to the same address within a proximate time period, Drifbolt may, at its sole discretion, consolidate such Orders into a single shipment for logistical efficiency.

In such instances, any applicable shipping charges may be adjusted accordingly, where relevant.

f) Modification of Shipping Charges:
The Company reserves the right to revise, modify, or update shipping charges from time to time based on operational, logistical, or commercial considerations.

However, any such modifications shall not affect Orders that have already been placed and confirmed prior to the effective date of such changes.

7. THIRD-PARTY SHIPPING & TRANSIT DISCLAIMER

a) Engagement of Third-Party Logistics Providers:
Drifbolt engages independent third-party logistics aggregators and delivery partners for the purpose of shipping and last-mile delivery of Orders. Such logistics partners may further utilize affiliated or subcontracted courier service providers to fulfill deliveries.

The Company does not own, operate, or exercise control over these logistics providers and functions solely as the dispatching and coordinating entity.

b) Transfer of Risk Post-Dispatch:
Upon completion of processing, production, and packaging, and once the Order is handed over to the designated logistics partner, all risks associated with the shipment, including but not limited to delay, damage, loss, theft, or misrouting, shall transfer to the logistics provider.

Drifbolt shall not be held responsible for the performance, negligence, or operational inefficiencies of such third-party service providers.

c) No Refund or Replacement for Transit Issues:
Drifbolt shall not provide refunds, replacements, compensation, or re-delivery in cases where issues arise during transit, including but not limited to:

(i) Delay in delivery caused by the courier or logistics partner;
(ii) Damage to the Product occurring during shipping;
(iii) Instances where the shipment is marked as “delivered” by the courier, but the Customer reports non-receipt;
(iv) Loss, theft, or mishandling of the package while under the custody of the logistics provider.

d) Customer Acknowledgement:
Customers expressly acknowledge and accept that such transit-related events are beyond the reasonable control of the Company, and that any remedies or claims in such cases shall be pursued directly with the respective logistics provider.

e) Tracking and Customer Responsibility:
The Company shall provide shipment tracking details, including a tracking link, upon dispatch of the Order. It shall be the responsibility of the Customer to actively monitor shipment status and promptly raise any delivery-related concerns with the logistics provider.

While Drifbolt may, at its discretion and as a goodwill gesture, assist in coordinating with the logistics partner, it does not guarantee resolution outcomes nor assume liability for such matters.

f) Limitation of Liability:
To the fullest extent permitted under applicable law, Drifbolt shall disclaim all liability for any indirect, incidental, consequential, or special damages arising from delays, failures, or deficiencies in shipping or delivery performed by third-party logistics providers.

This limitation of liability constitutes a material condition of sale and is deemed to have been expressly accepted by the Customer at the time of placing the Order.

8. FAILED DELIVERY, RETURN TO ORIGIN (RTO), AND LOST OR DAMAGED PACKAGES

a) Delivery Attempts and Failed Delivery:
The Company’s designated logistics partners (including their affiliated courier service providers) shall undertake a limited number of delivery attempts at the shipping address provided by the Customer at the time of checkout.

In the event that the recipient is unavailable, unreachable, refuses to accept delivery, or where the address provided is incorrect, incomplete, or inaccessible, the shipment may be classified as “undeliverable” and subsequently returned to the Company’s facility under the Return to Origin (“RTO”) process.

b) Return to Origin (RTO) Handling:
In the event of an RTO, the Customer shall be notified via registered communication channels, including email.

All original shipping charges shall remain non-refundable, and any additional costs incurred for re-dispatch shall be borne solely by the Customer. Re-shipment of an RTO Order shall be initiated only upon:
(i) confirmation of a corrected and serviceable delivery address, and
(ii) advance payment of applicable re-shipping charges.

Given the customized 3D manufacturing nature of Drifbolt products, re-dispatch is subject to product condition verification upon return.

c) Responsibility for Delivery Failures:
The Customer shall bear sole responsibility for ensuring that the shipping address provided is accurate, complete, and accessible for delivery.

Drifbolt shall not be held liable for delivery failures arising due to Customer-related factors, including but not limited to:

(i) Incorrect, incomplete, or inaccurate address details;
(ii) Refusal to accept delivery at the provided address;
(iii) Unavailability of the recipient during delivery attempts.

d) Lost, Damaged, or Tampered Packages:
Upon dispatch and handover of the shipment to the designated logistics partner, Drifbolt shall disclaim all responsibility for any loss, theft, damage, tampering, or mishandling occurring during transit.

In cases where a shipment is marked as “delivered” by the courier partner but the Customer reports non-receipt, the Company may initiate an internal review and escalation process with the logistics provider.

If the claim of non-delivery is substantiated through verifiable evidence and confirmed through coordination with the logistics partner, the Company may, at its discretion, process a refund or appropriate resolution. However, where no conclusive evidence is available to support such claims, the Company shall not be liable for any refund, replacement, or compensation.

e) Reporting and Support Mechanism:
In the event of delivery-related issues, Customers are advised to promptly raise concerns directly with the logistics provider using the tracking link and complaint mechanism provided in the shipping confirmation communication.

Drifbolt may, on a best-effort basis, assist in facilitating communication between the Customer and the logistics partner; however, the Company shall not be responsible for the outcome of such interactions or for any consequential losses arising from failed or defective delivery.

f) No Liability for Transit Defects:
Drifbolt shall not process refunds, replacements, or compensation for Orders affected by in-transit issues, including but not limited to delays, tampering, damage, theft, or misplacement, once the shipment has been handed over to the logistics partner.

All such risks shall be deemed to have transferred to the logistics provider at the point of dispatch, and the Customer acknowledges and accepts this allocation of risk at the time of placing the Order.

9. RETURN SHIPPING RESPONSIBILITY

a) General Return Eligibility:
Return requests are accepted only under the Company’s published Return & Exchange Policy, which is separate from and read in conjunction with this Shipping Policy. Returns may be permitted in cases of:

(i) Manufacturing defect or quality issue,
(ii) Incorrect product delivered,
(iii) Eligible size exchange (as per availability).

Return requests for reasons such as change of mind, delay in delivery, or dislike of color/style may not be accepted as stated in the Return & Exchange Policy.

b) Who Bears Return Shipping Charges?
The responsibility for bearing the cost of return shipping shall vary depending on the nature of the return:

c) Method of Return:
For approved returns where Drifbolt bears the shipping cost, the Company shall arrange a reverse pickup through its designated logistics partner, subject to serviceability. In locations where reverse pickup services are unavailable, the Customer may be required to self-ship the product to the address communicated by the Company, along with valid proof of dispatch.

Any reimbursement of return shipping costs (where applicable) shall be processed only upon successful receipt, inspection, and approval of the returned product by the Company.

d) Condition of Returned Products:
All returned products must meet the following conditions:

(i) Unused, unworn, and in original condition,
(ii) Accompanied by original packaging, tags, and invoice,
(iii) Returned within the timelines prescribed under the Return & Exchange Policy.

Given the customized and made-to-order nature of Drifbolt footwear, the Company reserves the right to reject returns that do not meet the above conditions. In such cases, no refund or shipping reimbursement shall be processed.

e) Non-Refundable Shipping Charges:
Original shipping charges paid at the time of purchase shall remain non-refundable, except in cases where the return arises due to a verified error on the part of the Company (including manufacturing defects or incorrect product delivery), as defined under the Return & Exchange Policy.

10.ESTIMATED DISPATCH & DELIVERY DISCLAIMER

a) Dispatch Timeline Disclaimer:
All orders are subject to a standard processing period of twenty-four (24) to forty-eight (48) working hours prior to dispatch. Processing includes order verification, payment confirmation, quality checks, and packaging.

For customized or 3D-manufactured footwear, additional production time may apply. While Drifbolt strives to adhere to estimated timelines, delays may occur due to high demand, production constraints, or unforeseen operational factors.

b) Delivery Timeline Estimates:
Domestic deliveries within India are typically completed within three (3) to seven (7) business days from dispatch. International deliveries are generally completed within seven (7) to ten (10) business days from dispatch.

These timelines are indicative and may vary due to:

(i) Geographic location,
(ii) Courier disruptions,
(iii) Weather conditions,
(iv) Public holidays,
(v) Customs clearance (international orders),
(vi) Force majeure events.

c) No Guarantee of Delivery Date:
Drifbolt does not guarantee delivery within a fixed timeframe. Delivery timelines are estimates and may vary based on third-party logistics operations.

d) No Compensation for Delay:
The Company shall not be liable for any loss, inconvenience, or damages arising from delivery delays. No compensation, refund, or discount shall be provided solely due to late delivery.

e) Customer Responsibility to Track:
Customers are responsible for tracking their shipments using the tracking link provided. Any delays should be promptly escalated to the logistics provider or reported to the Company.

11. FORCE MAJEURE

a) Drifbolt shall not be held liable for delays or failures caused by events beyond its control, including natural disasters, pandemics, government actions, labor disruptions, logistics failures, cyber incidents, or third-party service issues.

b) During such events, obligations shall be suspended, and timelines extended without liability. The Company will make reasonable efforts to resume operations and inform Customers.

12. PUBLIC HOLIDAYS OBSERVED

The Company observes public holidays listed in Annexure A. Orders during these periods may experience delays.

13. CUSTOMER SUPPORT & GRIEVANCE REDRESSAL MECHANISM

Drifbolt maintains a formal grievance redressal system in compliance with applicable laws.
Customer Support Email: support@drifbolt.com
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM IST
Closed on weekends and public holidays.

Complaints must include order details, contact information, and supporting documents.

The Company shall acknowledge complaints within 48 hours and aim to resolve them within one month.

14. GOVERNING LAW & JURISDICTION

This Shipping Policy shall be governed by and interpreted in accordance with the applicable laws of India, without regard to conflict of law principles.

Any dispute arising out of or in connection with this Policy shall fall under the exclusive jurisdiction of the competent courts located in New Delhi, India.

15. REVIEW & UPDATES

Drifbolt reserves the right to revise, modify, or update this Shipping Policy at its sole discretion, at any time and without prior notice. Such updates may be made to reflect changes in legal requirements, operational practices, or logistics processes.

All revisions shall become effective immediately upon publication on the official Drifbolt website. Customers are advised to review this Policy periodically to stay informed of any updates. Continued use of the website or placement of orders following any changes shall constitute acceptance of the revised Policy.

ACCEPTANCE OF TERMS

By placing an order through the Drifbolt website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Shipping Policy.

If you do not agree with any part of this Policy, you are advised not to proceed with your purchase. Continued use of the website and completion of transactions shall be deemed as acceptance of this Policy, including any updates made from time to time.

ANNEXURE A

PUBLIC HOLIDAYS (INDIA)

Drifbolt operations, including order processing and shipping, may be impacted on the following public holidays:

• New Year’s Day
  
  

• Lohri
  
  

• Makar Sankranti
  
  

• Republic Day
  
  

• Basant Panchami
  
  

• Mahashivratri
  
  

• Holi
  
  

• Eid-ul-Fitr
  
  

• Ram Navami
  
  

• Vaisakhi
  
  

• Mahavir Jayanti
  
  

• Good Friday
  
  

• Buddha Purnima
  
  

• Raksha Bandhan
  
  

• Independence Day
  
  

• Janmashtami
  
  

• Ganesh Chaturthi
  
  

• Gandhi Jayanti
  
  

• Dussehra
  
  

• Diwali
  
  

• Guru Nanak Jayanti
  
  

• Christmas Eve
  
  

• Christmas Day
  
  

• New Year’s Eve